Return and Refund Policy

Return & Refund Policy

At Valueproducts, we want you to be satisfied with your purchase. If you are not fully happy with your order, we’re here to help.

Returns

We accept returns within 1 days of delivery. To be eligible for a return:

• The item must be unused, unworn, and in its original condition
• The item must be returned in its original packaging
• Proof of purchase or order number must be provided

Non-Returnable Items

The following items are not eligible for return or refund:

• Final sale items
• Gift cards
• Personalized/customized products
• Used, damaged, or incomplete items not caused by us

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed to your original payment method within [5–10 business days].

Please note:

• Shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect
• Depending on your payment provider, it may take additional time for the refund to reflect in your account

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. If you need an exchange, please contact us at Nixero424@gmail.com.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within [48 hours] of delivery with:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a damaged/defective item.

Contact Us

For any return or refund questions, contact us at: 

email - nixero424@gmail.com